Privacy Policy

1. Who We Are

Turbopine ("we," "us," or "our") provides AI-powered lead response and automation services for businesses. Our registered contact is keruba@turbopine.com.

2. Information We Collect

We collect information you provide directly to us, including when you:

• —Fill out a contact or inquiry form on our website
• —Book a strategy call through our scheduling system (Cal.com)
• —Send us an email or communicate with us directly
• —Engage with our services as a client

This information may include your name, email address, phone number, company name, and details about your business needs.

3. How We Use Your Information

• —To respond to your inquiries and provide our services
• —To send follow-up communications about your interest in Turbopine
• —To contact you via phone, SMS, or email with relevant information about our automation services
• —To improve our website, services, and customer experience
• —To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Marketing Communications & Your Rights

When you submit your contact information to us, you are consenting to receive marketing communications from Turbopine. These may include:

• —Phone calls from our team or our AI-powered calling system
• —Email communications about our offerings and updates
• —SMS text messages — only if you separately opt in via the SMS consent checkbox on our contact form. See Section 5: Text Messaging (SMS) Program for details.

To opt out: Unsubscribe from any email, reply STOP to any SMS you've opted into, or email us at keruba@turbopine.com. We will honour all opt-out requests promptly.

5. Text Messaging (SMS) Program

If you check the SMS opt-in box on our contact form, you consent to receive text messages from Turbopine at the phone number provided, including meeting booking links, appointment reminders, inquiry follow-up, and related service updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out — you'll get a one-time confirmation and no further texts. Reply HELP for help, or contact keruba@turbopine.com. Consent to receive SMS is not a condition of purchasing any service from Turbopine. We do not share your mobile opt-in information with third parties for their own marketing.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you wish to have your data deleted, contact us at keruba@turbopine.com and we will process your request within 30 days.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our systems use industry-standard encryption and access controls.

8. Third-Party Tools

We use third-party tools to operate our services, including Cal.com (scheduling), n8n / Make.com (workflow automation), and Vapi (AI voice). These tools may process your data in accordance with their own privacy policies. We only share the minimum information necessary for service delivery.

9. Your Rights (GDPR / CCPA)

Depending on your location, you may have the right to:

• —Access the personal data we hold about you
• —Request correction of inaccurate data
• —Request deletion of your personal data
• —Object to or restrict our processing of your data
• —Withdraw consent for marketing communications at any time

To exercise any of these rights, contact keruba@turbopine.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. Continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact

Questions or concerns about this Privacy Policy? keruba@turbopine.com